If the Data transmitted for the purposes of using the Application Services includes personal data, Arverne Group (hereinafter “ARVERNE”) guarantees that it has fulfilled all of its obligations under the French Data Protection Act of January 6, 1978, and the General Data Protection Regulation No. 2016/679 of April 27, 2016, and that it has informed the individuals concerned of the use made of said personal data.
In connection with the consultation or use of the website https://arverne.earth (hereinafter the “Site”) by any person visiting the Site (hereinafter the “User”), ARVERNE is required to collect and process certain personal data concerning them. For more information, all Users are invited to carefully read the Privacy Policy relating to Users' personal data collected for the purposes of the services. In accordance with the regulations applicable to the protection of personal data, and in particular European Regulation 2016/679 of April 27, 2016, known as the General Data Protection Regulation (hereinafter “GDPR”), Users have the right to access, rectify, erase, and transfer data concerning them and may also, for legitimate reasons, object to the processing and, in the cases provided for by law, request the limitation of the processing of such data or even their erasure. To exercise these rights, ARVERNE invites each User to send an email to dpo@arverne.earth ou un courrier postal à Arverne Group – DPO – 4 chemin de Barincou 64000 Pau.
ARVERNE is particularly committed to respecting the privacy and confidentiality of the personal data of its customers/Website users/employees/suppliers/service providers. Aware of the importance of this data, we undertake to protect it in accordance with the regulations in force in France and Europe.
To this end, you will find below details of the terms and conditions governing the collection and use of your personal data from our Site, your rights regarding your data, and your obligations.
The purpose of this policy is to provide you with a general understanding and information about the measures implemented by ARVERNE to ensure the respect and security of your personal data collected on the Site.
Users' personal data is processed by ARVERNE, in its capacity as data controller. For more information, click here.
Nous collectons vos données personnelles :
We take care to minimize the collection of personal data about you and undertake to collect only data that is necessary for each of the purposes below.
According to the documents under which we collect your personal data, data marked with an asterisk is essential to respond to your requests or to comply with a legal or regulatory obligation, or (in the absence of asterisks) all information requested from you is essential to respond to your requests or to comply with a legal or regulatory obligation. Failure to provide us with this information may prevent us from responding to your requests in a personalized and targeted manner.
| Purposes | Legal basis |
| Perform operations related to the management of your requests concerning information requests, quotes, contracts, and orders. | This processing is justified by the existing contractual or pre-contractual relationship between you and our company or one of our subsidiaries, as well as by your consent. |
| Send you our newsletters | This processing is based on your consent when you subscribe to our newsletter via the form on the Website. |
| Compilation of trade statistics* | This processing is based on your prior consent via our cookie banner. You can configure your consent at any time. |
| Management of requests for access, rectification, and opposition rights | This processing is based on our legal obligations. |
With regard to the statistics we compile, we take care, where possible, to anonymize your data in order to limit its use.
* Newsletter:
If you prefer to unsubscribe from our newsletter, you can click on the unsubscribe link at the bottom of each of our emails.
As data controller, we collect personal data about you exclusively in connection with the purposes described above, to fulfill our commitments, to get to know you better, and to optimize our quality of service.
As such, it is important that you inform us immediately of any changes to your personal data so that we can update it. Otherwise, we may not be able to provide certain services.
You will find details of the personal data we collect below:
The retention period for your personal data varies depending on the purpose for which we collect it. We have summarized the main retention periods we apply in the table below:
| Purposes | Durée de conservation des données personnelles |
| Management of our customer files | For the duration of our business relationship and beyond, for the entire duration of the legal warranties (i.e., 5 years from the end of our business relationship) |
| Commercial prospecting (and management of the commercial prospecting opt-out list) | 3 years from the date of collection or the last contact from the prospect or the last order from a customer or the exercise of the right to object |
| The compilation of trade statistics | 1 year after the last contact or no response after two successive requests |
| Identification document when exercising the right of access or rectification | 1 year |
| Identification document in the event of exercising the right to object | 3 years |
| Management of the opt-out list for marketing communications | 3 years |
At the end of these periods, this data will be deleted and/or anonymized irreversibly.
However, your personal data may be retained beyond the periods indicated in the following cases:
All data that you share with us, or that we collect from you when you browse our Site, will be kept confidential and will not be disclosed to third parties, unless required by law or if the data must be transmitted for the purpose of fulfilling the contractual relationship to which you have subscribed.
Ainsi, seul le personnel habilité d’ARVERNE as well as the publisher of the Website you have visited or the company providing the requested services, have access to your personal data, depending on the case, including marketing, sales, customer relations and prospecting, administrative, logistics and IT, accounting department staff, as well as their line managers and authorized persons from the control departments.
In addition, your personal data may be transmitted to the following recipients:
We strictly require our service providers and subcontractors to use your personal data solely for the purpose of managing the services we ask them to provide. We also require these providers to always act in accordance with applicable data protection laws and to pay particular attention to the confidentiality and security of your data.
We may also be required to disclose your data to third parties in response to a legal order.
We inform you that we take all necessary precautions and appropriate organizational and technical measures to preserve the security, integrity, and confidentiality of your personal data and, in particular, to prevent it from being distorted, damaged, or accessed by unauthorized third parties.
We store your personal data within the European Union. We ensure the security of your data and do not transfer it outside the European Union.
However, if such a transfer were to occur, to one or more other countries whose personal data protection legislation is less protective of your rights than that applicable to your situation, we will inform you and assure you that we will take particular care to ensure that this transfer is carried out in accordance with the applicable regulations and will put in place rigorous and appropriate organizational, procedural, and technical measures to ensure the security and confidentiality of your personal data. Any such transfer will be governed by standard contractual clauses, such as those proposed by the European Commission, to ensure a similar level of protection of your rights.
When you visit our Website, cookies are stored on your computer, mobile device, or tablet.
For more information, click here.
Your personal data is stored either in our databases or in those of the recipients referred to in Article 6 above.
We store your personal data securely for as long as necessary to fulfill the purpose for which it was processed. To this end, we take appropriate physical, technical, and organizational measures to prevent any alteration or loss of your data or any unauthorized access to it.
In accordance with current regulations, you have the following rights:
You also have the right to lodge a complaint with the National Commission for Information Technology and Civil Liberties (CNIL), whose website can be accessed at the following address: www.cnil.fr. Naturellement, nous sommes à votre disposition en cas de difficulté quelconque afin de trouver une solution amiable.
You may also give general or specific instructions to a trusted third party certified by the CNIL or our company regarding the storage, deletion, and communication of your personal data after your death. You may designate a person responsible for executing these instructions and modify them at any time. In the absence of instructions given during your lifetime, your heirs will have the possibility to exercise certain rights, in particular the right of access.
We reserve the right to modify or amend our personal data protection policy at any time in order to update it, particularly in light of changes in our activities.
We therefore invite you to consult it regularly, and in particular each time you visit our Site, in order to familiarize yourself with the latest version.
Any changes will take effect upon publication of the new privacy policy. However, we will ensure that you are informed by any means of any substantial changes in the use of your personal data by our establishment and/or will seek your consent if necessary. In any event, your use of our Site following the entry into force of these changes will constitute acknowledgment and acceptance of the new privacy policy.
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